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Shipping is a flat rate of $8.95 to all destinations within Australia. If you spend $150+ shipping is free.
Orders are dispatched within 48 business hours from our Melbourne premises, excluding weekends and public holidays. Once orders leave our premises, they are in the trusty hands of Australia Post. You will receive your tracking number updates from Australia Post, so please ensure you provide the correct email address and if you can mobile number during checkout.
Delivery times for Australian residents is between 3 & 10 days depending on your location, could be longer.
If your trackable order has not been received within 10 business days, please contact us at hello@kulture.store and we will endeavour to track it down for you.
Shipping is calculated at the checkout based on your destination.
Orders are dispatched within 48 business hours from our Melbourne premises, excluding weekends and public holidays. Once orders leave our premises, they are in the trusty hands of Australia Post. You will receive your tracking number updates from Australia Post, so please ensure you provide the correct email address and if you can mobile number during checkout.
If during checkout you do not find your country on the list of shipping destinations please contact us.
Please note, you may encounter customs of a duty fee when receiving your order. This is not within our control and this fee is dependent on your country.
Please be advised Kulture is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.
Although we take great measures to ensure our products have a speedy transition through customs, we kindly request that you contact your customs office to thoroughly enquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.
Although great care is taken to ensure all deliveries get dispatched in the allocated time period; in times of higher than normal volume we hold the right to extend the 48 hours processing time.
All amounts shown on Kulture are in AUD. All orders will be transacted in Australian dollars. The final amount excludes any taxes, duties, levies or tariffs that may be imposed by your country.