AUSTRALIAN & INTERNATIONAL SHIPPING

Orders are dispatched within 48 business hours from our Melbourne warehouse, excluding weekends and public holidays.. Once orders leave our warehouse, they are in the trusty hands of Australia Post & DHL that includes delivery tracking. You will receive your tracking number updates from Australia Post & DHL, so please ensure you provide the correct email address at checkout. 

Delivery times for Australian residence: 3-5 business days.

If your trackable order has not received your order within 10 business days, please contact us at hello@kulture.store and we will endeavour to track it down for you.

 

INTERNATIONAL SHIPPING POLICY

Orders are dispatched within 48 business hours from our Melbourne warehouse, excluding weekends and public holidays.

We ship with DHL, a fast and reliable shipping service to most locations around the world.

Shipping time will be displayed during checkout, next to the shipping option that is available. Please note that the transit time is displayed in business days (Monday to Friday) and are estimates only.

If during checkout you do not find your country on the list of shipping destinations, please contact us.

Please note: You may encounter a customs or duty fee when receiving your order. This is not in the control of Kulture and this fee will be dependent on your country.

Please be advised that Kulture is not responsible for taxes and/or duties or any brokerage and/or delivery fees applied to international shipments.

Although we take great measures to ensure our products have a speedy transition through customs, we kindly request that you contact your customs office to thoroughly enquire about import regulations before placing your order, as we will not be liable for packages refused or held for delivery.

Although great care is taken to ensure all deliveries get dispatched in the allocated time period; in times of higher than normal order volume we hold the right to extend the 48 hours processing time.

 

KULTURE CURRENTLY SHIPS TO THE FOLLOWING COUNTRIES

Pacific

New Zealand

Asia

China / Japan / Hong Kong / India / Korea / Taiwan / Indonesia / Malaysia / Thailand / Singapore / Vietnam

Americas

Canada / United States

Europe

France / Netherlands / Switzerland / Germany / Norway / United Kingdom / Ireland / Spain / Italy / Sweden

 

CURRENCY

All amounts shown on Kulture are in AUD. All orders will be transacted in Australian dollars. The final amount excludes any taxes, duties, levies or tariffs that may be imposed by your country.